CANCELLATION & REFUND POLICY
ONLINE VIRTUAL TRAINING
All cancellations and reschedules must be notified over email.
A) CANCELLATIONS / RESCHEDULES BY CANDIDATES
Requests received less than 48 hours to the training start date
– No Refund
– Reschedule at additional cost of USD 50 (India) / USD 100 (Rest of the World)
-Substitutions are allowed at no extra charges
Requests received greater than 48 hours(2 days before start) to the training start date
– 50% Refund
– Reschedule at no cost
– Substitutions are allowed at no extra charges
If a student attends one or more class and then asks for a refund there will be NO Refund. We provide access to all our videos, LMS, and Templates two days before the training program. Refund of fees is not allowed after that.
If a student is onboarded into our system mid-way after start of training and then he claims for a refund there will be NO Refund. We normally do not allow admissions after start of training. If student makes a special request to join a particular batch, only then it is considered. This involves an additional cost for us. Refund for such cases are not possible.
If a students joins a batch mid-way after start of training, he is liable to complete the training in the batch allocated.
Refund is NOT granted based on any personal grounds or sickness.
If a student misses some sessions, they are expected to cover it up by watching recordings of sessions.
If a student attend one or more class and then asks for a reschedule
Reschedule is not permitted
We do not allow shifting of batches. You cannot shift from one batch to another.
If a students asks for a reschedule before start of training, it will be considered and he can chose the next available batch.
B) CANCELLATIONS / RESCHEDULES BY INTERACTIVE LEARNING SOLUTIONS
Interactive learning reserves the right to cancel or reschedule a class at any time, including but not limited to, insufficient registrations, trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
Interactive learning is not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class.
Candidates would not be charged for the training and would be offered full credit to a future workshop or full refund as per the wish of the candidate.
Diamond Certification
1> Mentoring Programs that involve 1:1 coaching from our coaches, there is absolutely no REFUND.